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Philippa Ward
Philippa Ward
Reader in Services Marketing
Verified email at glos.ac.uk
Title
Cited by
Cited by
Year
Visual merchandising and the creation of discernible retail brands
S Kerfoot, B Davies, P Ward
International journal of retail & distribution management 31 (3), 143-152, 2003
4532003
Adoption of internet banking services in China: is it all about trust?
A Lifen Zhao, N Koenig‐Lewis, S Hanmer‐Lloyd, P Ward
International journal of bank marketing 28 (1), 7-26, 2010
2862010
An analysis of role adoptions and scripts during customer‐to‐customer encounters
C Parker, P Ward
European Journal of Marketing 34 (3/4), 341-359, 2000
2732000
The sweet smell of success: olfaction in retailing
BJ Davies, D Kooijman, P Ward
Journal of marketing management 19 (5-6), 611-627, 2003
2062003
Managing retail consumption
B Davies
Wiley, 2002
1982002
Information search patterns for gift purchases: a cross‐national examination of gender differences
M Cleveland, BJ Babin, M Laroche, P Ward, J Bergeron
Journal of Consumer Behaviour: An International Research Review 3 (1), 20-47, 2003
1912003
Ambient smell and the retail environment: Relating olfaction research to consumer behavior
P Ward, BJ Davies, D Kooijman
Journal of Business and Management 9 (3), 289-302, 2003
1352003
Exploring the connections between visual merchandising and retail branding: An application of facet theory
BJ Davies, P Ward
International Journal of Retail & Distribution Management 33 (7), 505-513, 2005
1162005
Olfaction and the retail environment: examining the influence of ambient scent
P Ward, BJ Davies, D Kooijman
Service Business 1, 295-316, 2007
1032007
Deshopping–the art of illicit consumption
RA Schmidt, F Sturrock, P Ward, G Lea‐Greenwood
International Journal of Retail & Distribution Management 27 (8), 290-301, 1999
741999
WebDigital: A Web-based hybrid intelligent knowledge automation system for developing digital marketing strategies
S Li, JZ Li, H He, P Ward, BJ Davies
Expert Systems with Applications 38 (8), 10606-10613, 2011
642011
Understanding the accessibility of retail mobile banking during the COVID-19 pandemic
M Naeem, W Ozuem, P Ward
International Journal of Retail & Distribution Management 50 (7), 860-879, 2022
352022
Understanding the psychological determinants of buy-now-pay-later (BNPL) in the UK: a user perspective
R Relja, P Ward, AL Zhao
International Journal of Bank Marketing 42 (1), 7-37, 2024
252024
A dramaturgical analysis of the service encounter in higher education
SV Halliday, BJ Davies, P Ward, M Lim
Journal of Marketing Management 24 (1-2), 47-68, 2008
242008
Space allocation in UK grocery retailing
BJ Davies, P Ward
British Food Journal 102 (5/6), 406-419, 2000
192000
“She knows what she wants…”: towards a female consumption risk‐reducing strategy framework
P Ward, F Sturrock
Marketing Intelligence & Planning 16 (5), 327-336, 1998
171998
Christmas gift search behaviors: a three-country comparison
M Cleveland, BJ Babin, M Laroche, P Ward
Journal of International Consumer Marketing 15 (4), 7-42, 2003
162003
The diffusion of interactive technology at the customer interface
P Ward, BJ Davies, H Wright
International Journal of Technology Management 17 (1-2), 84-108, 1999
151999
The accrual and use of social capital in workplace innovation: a conceptual framework
H Hughes, J Myers, P Ward
Innovation and social capital in organizational ecosystems, 98-130, 2019
92019
The diffusion of interactive technology at the customer interface
P Ward, BJ Davies, H Wright
International Journal of Services Technology and Management 1 (1), 58-82, 2000
82000
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