Cláudia S. Sarrico

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Maria João RosaUniversidade de AveiroVerified email at ua.pt
Robert G. DysonUniversity of WarwickVerified email at warwick.ac.uk
Rui SantiagoProfessor na Universidade de AveiroVerified email at ua.pt
Maria João ManatosPhD student, Lisboa School of Economics & Management and CipesVerified email at cipes.up.pt
Pedro TeixeiraCIPES and FEP- U. PortoVerified email at fep.up.pt
Victor PodinovskiProfessor of Operational ResearchVerified email at lboro.ac.uk
Ana Isabel MeloUniversity of Aveiro (ESTGA); CIPES; GOVCOPPVerified email at ua.pt
alberto amaralCipes, A3ESVerified email at cipes.up.pt
Zoe RadnorProvost, University of LawVerified email at law.ac.uk
Margarida PinheiroUniversity of AveiroVerified email at ua.pt
Ana CamanhoFaculdade de Engenharia da Universidade do PortoVerified email at fe.up.pt
Amélia VeigaFaculty of Psychology and Education Sciences, University of PortoVerified email at fpce.up.pt
Denise Leite (Denise Balarine Cavalh...CNPq UFRGS Unemat GUNIVerified email at pq.cnpq.br
Bjørn StensakerDepartment of Education, University of OsloVerified email at iped.uio.no
Jussi VälimaaJyväskylän yliopistoVerified email at jyu.fi
Arménio RegoCatólica Porto Business SchoolVerified email at porto.ucp.pt
Maria de Lourdes Machado-TaylorresearcherVerified email at cipes.up.pt
Maria José SáResearcher, CIPES - Centre for Research in Higher Education PoliciesVerified email at cipes.up.pt
Jose Brites FerreiraPolytechinic Institute of Leiria and CIPES (Center for Research on Higher Education)Verified email at ipleiria.pt
Patrícia Moura SáProfessora, Faculdade de Economia, Universidade de CoimbraVerified email at fe.uc.pt

Cláudia S. Sarrico

School of Economics & Management, University of Minho and CIPES Centre for Research in Higher

Verified email at eeg.uminho.pt - Homepage

service operations management public management education higher education science


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Pitfalls and protocols in DEA RG Dyson, R Allen, AS Camanho, VV Podinovski, CS Sarrico, EA Shale European Journal of Operational Research 132 (2), 245-259, 2001	2008	2001
An Introduction to Data Envelopment Analysis: A Tool for Performance Measurement R Ramanathan JOURNAL-OPERATIONAL RESEARCH SOCIETY 56 (6), 751-751, 2005	1099	2005
Data envelopment analysis and university selection CS Sarrico, SM Hogan, RG Dyson, AD Athanassopoulos Journal of the operational research society 48 (12), 1163-1177, 1997	262	1997
Using DEA for planning in UK universities—an institutional perspective CS Sarrico, RG Dyson Journal of the Operational Research Society 51 (7), 789-800, 2000	202	2000
Restricting virtual weights in data envelopment analysis CS Sarrico, RG Dyson European Journal of Operational Research 159 (1), 17-34, 2004	193	2004
Assessing quality and evaluating performance in higher education: Worlds apart or Complementary views? CS Sarrico, MJ Rosa, PN Teixeira, MF Cardoso Minerva 48 (1), 35-54, 2010	166	2010
The European university landscape: A micro characterization based on evidence from the Aquameth project C Daraio, A Bonaccorsi, A Geuna, B Lepori, L Bach, P Bogetoft, ... Research policy 40 (1), 148-164, 2011	157	2011
The European university landscape: A micro characterization based on evidence from the Aquameth project C Daraio, A Bonaccorsi, A Geuna, B Lepori, L Bach, P Bogetoft, ... Research policy 40 (1), 148-164, 2011	157	2011
The integration of quality management in higher education institutions: a systematic literature review MJ Manatos, CS Sarrico, MJ Rosa Total Quality Management & Business Excellence 28 (1-2), 159-175, 2017	137	2017
Managing reform in universities: The dynamics of culture, identity and organisational change B Stensaker, J Välimaa, C Sarrico Springer, 2012	109	2012
The influence of performance management systems on key actors in universities: the case of an English university AI Melo, CS Sarrico, Z Radnor Public Management Review 12 (2), 233-254, 2010	104	2010
Implementing quality management systems in higher education institutions MJ Rosa, CS Sarrico, A Amaral Quality assurance and management, 129-146, 2012	100	2012
Avaliação de escolas em Portugal: que futuro I Coelho, C Sarrico, MJ Rosa Revista Portuguesa e Brasileira de Gestão 7 (2), 56-67, 2008	82	2008
On performance in higher education: Towards performance governance CS Sarrico Tertiary Education and Management 16 (2), 145-158, 2010	62	2010
Assessing customer satisfaction and loyalty in the retail sector AR Biscaia, MJ Rosa, P Moura e Sa, CS Sarrico International Journal of Quality & Reliability Management 34 (9), 1508-1529, 2017	58	2017
Gestão ética e responsabilidade social das empresas: Um estudo da situação portuguesa A Rego, JM Moreira, C Sarrico	58	2003
Relatório final da actividade do Grupo de Trabalho para Avaliação das Escolas PG Oliveira, MC Clímaco, MA Carravilla, C Sarrico, JM Azevedo, ... Lisboa: Ministério da Educação, 2006	51	2006
On the road to performance governance in the public domain? J Halligan, CS Sarrico, ML Rhodes International Journal of Productivity and Performance Management, 2012	50	2012
On the road to performance governance in the public domain? J Halligan, CS Sarrico, ML Rhodes International Journal of Productivity and Performance Management 61 (3), 224-234, 2012	50	2012
Students' perceptions on the influence of institutional evaluation on universities D Leite, RA Santiago, CS Sarrico, CL Leite, M Polidori Assessment & evaluation in higher education 31 (6), 625-638, 2006	44	2006

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