| ‘Why would you want to do that?’: Defining emotional dirty work R McMurray, J Ward Human relations 67 (9), 1123-1143, 2014 | 167 | 2014 |
| Managing controversy through consultation: a qualitative study of communication and trust around MMR vaccination decisions R McMurray, FM Cheater, A Weighall, C Nelson, M Schweiger, ... British Journal of General Practice 54 (504), 520-525, 2004 | 129 | 2004 |
| The dark side of emotional labour J Ward, R McMurray Routledge, 2015 | 123 | 2015 |
| A life less ordinary: growing up and coping with congenital heart disease R McMurray, L Kendall, JM Parsons, J Quirk, GR Veldtman, RJP Lewin, ... Coronary Health Care 5 (1), 51-57, 2001 | 106 | 2001 |
| Ethical subjectivity and politics in organizations: A case of health care tendering R McMurray, A Pullen, C Rhodes Organization 18 (4), 541-561, 2011 | 101 | 2011 |
| The struggle to professionalize: An ethnographic account of the occupational position of Advanced Nurse Practitioners R McMurray Human relations 64 (6), 801-822, 2011 | 94 | 2011 |
| The unspoken work of general practitioner receptionists: a re-examination of emotion management in primary care J Ward, R McMurray Social science & medicine 72 (10), 1583-1587, 2011 | 86 | 2011 |
| ‘Lower than a snake’s belly’: Discursive constructions of dignity and heroism in low-status garbage work P Hamilton, T Redman, R McMurray Journal of Business Ethics 156, 889-901, 2019 | 70 | 2019 |
| Measurement of patient perceptions of pain and disability in relation to total hip replacement: the place of the Oxford hip score in mixed methods. R McMurray, J Heaton, P Sloper, S Nettleton BMJ Quality & Safety 8 (4), 228-233, 1999 | 64 | 1999 |
| Measuring and assessing organisational culture in the NHS (OC1) R Mannion, H Davies, F Konteh, T Jung, T Scott, P Bower, D Whalley, ... National Coordinating Centre for the Service Delivery and Organisation, 2008 | 51 | 2008 |
| Our reforms, our partnerships, same problems: the chronic case of the English NHS R McMurray Public Money and Management 27 (1), 77-82, 2007 | 50 | 2007 |
| Working at the edge: Emotional labour in the spectre of violence J Ward, R McMurray, S Sutcliffe Gender, Work & Organization 27 (1), 82-97, 2020 | 39 | 2020 |
| Embracing dirt in nursing matters R McMurray Dirty work: Concepts and identities, 126-142, 2012 | 36 | 2012 |
| Vision, permission and action: a bottom up perspective on the management of public health nursing R McMurray, F Cheater Journal of Nursing Management 12 (1), 43-50, 2004 | 33 | 2004 |
| Rehabilitation and total hip replacement: patients' perspectives on provision J HEATON, R McMURRAY, P SLOPER, S NETTLETON International Journal of Rehabilitation Research 23 (4), 253-259, 2000 | 29 | 2000 |
| Dealing with the dead: Life as a third-generation independent funeral director P Jordan, J Ward, R McMurray Work, Employment and Society 33 (4), 700-708, 2019 | 26 | 2019 |
| Measuring and assessing organisational culture in the NHS R Mannion, H Konteh, R McMurray, H Davies, T Scott, P Bower, ... Not Known, 2008 | 24 | 2008 |
| The management of wicked problems in health and social care W Thomas, A Hujala, S Laulainen, R McMurray Routledge, 2018 | 23 | 2018 |
| ‘They’ve been with me the whole journey’: temporality, emotional labour and hairdressing work OM Harness, K Jamie, R McMurray Work, Employment and Society 35 (6), 1073-1090, 2021 | 22 | 2021 |
| Consultation in the policy process: Douglasian cultural theory and the development of accounting regulation in the face of crisis P Linsley, R McMurray, P Shrives Public Administration 94 (4), 988-1004, 2016 | 22 | 2016 |
Jenna WardSenior Lecturer in Organisational Behavior and HRMVerified email at dmu.ac.uk
