Combining strategies for high service productivity with successful service innovation J Hofmeister, MHG Schneider, DK Kanbach, S Kraus The Service Industries Journal 42 (11-12), 948-971, 2022 | 15 | 2022 |
Digital service technologies, service robots, AI, and the strategic pathways to cost-effective service excellence J Wirtz, J Hofmeister, PYP Chew, X Ding The Service Industries Journal 43 (15-16), 1173-1196, 2023 | 12 | 2023 |
Effective innovation implementation: a mixed method study MHG Schneider, J Hofmeister, DK Kanbach International Journal of Innovation Management 26 (6), 2250042, 2022 | 9 | 2022 |
Measuring and managing service productivity: a meta-analysis J Hofmeister, DK Kanbach, J Hogreve Review of Managerial Science 18 (3), 739-775, 2024 | 7 | 2024 |
Service productivity: a systematic review of a dispersed research area J Hofmeister, DK Kanbach, J Hogreve Management review quarterly, 1-33, 2023 | 6 | 2023 |
Creating and capturing value through service innovation and service productivity J Hofmeister | | 2023 |
Risk Management in Retail and the Consumer Goods Industry J Hofmeister, B Portner Performance Management in Retail and the Consumer Goods Industry: Best …, 2019 | | 2019 |