Consumer attitudes towards online shopping: The effects of trust, perceived benefits, and perceived web quality MM Al-Debei, MN Akroush, MI Ashouri Internet Research 25 (5), 707-733, 2015 | 906 | 2015 |
An integrated model of factors affecting consumer attitudes towards online shopping MN Akroush, MM Al-Debei Business Process Management Journal 21 (6), 1353-1376, 2015 | 339 | 2015 |
Customer Relationship Management Implementation: An Investigation of A Scale’s Generalisability and its Relationship with Business Performance in A Developing Country Context B Akroush, Mamoun., Dahiyat, Samer., Gharaibeh International Journal of Commerce and Management 21 (2), 158-191, 2011 | 309 | 2011 |
Tourism service quality and destination loyalty–the mediating role of destination image from international tourists’ perspectives MN Akroush, LE Jraisat, DJ Kurdieh, RN AL-Faouri, LT Qatu Tourism review 71 (1), 18-44, 2016 | 286 | 2016 |
Internal Marketing and Internal Service Quality in Restaurants GO Akroush, Mamoun., Abu-ELSamen, Amjad., Samawi Marketing Intelligence and Planning 31 (4), 304-336, 2013 | 151 | 2013 |
Determinants of purchasing intentions of energy-efficient products: The roles of energy awareness and perceived benefits MN Akroush, MI Zuriekat, HI Al Jabali, NA Asfour International Journal of Energy Sector Management 13 (1), 128-148, 2019 | 145 | 2019 |
The 7Ps Classification of the Services Marketing Mix Revisited: An Empirical Assessment of their Generalisability, Applicability and Effect on Performance-Evidence from Jordan … M Akroush Jordan Journal of Business Administration 7 (1), 116-147, 2010 | 143 | 2010 |
Mobile SERVQUAL: A Comparative Analysis of Customers' and Managers’ Perceptions B Abu-ELSamen, Amjad., Akroush, Mamoun. Abu-Lail International Journal of Quality and Reliability Management 30 (4), 403-425, 2013 | 137 | 2013 |
Towards An Integrated Model of Customer Service Skills and Customer Loyalty: The Mediating Role of Customer Satisfaction M Abu-ELSamen, Amjad., Akroush, Mamoun., AL International Journal of Commerce and Management 21 (4), 349-380, 2011 | 121 | 2011 |
An Integrated Model of Perceived Service Quality and Customer Loyalty: An Empirical Examination of the Mediation Effects of Customer Satisfaction and Customer Trust B Dahiyat, Samer., Akroush, Mamoun. and Abu-Lail International Journal of Services and Operations Management 9 (4), 453-490, 2011 | 120 | 2011 |
New product development performance success measures: an exploratory research A Awwad, DMN Akroush EuroMed Journal of Business 11 (1), 2-29, 2016 | 107 | 2016 |
The Effect of Marketing Knowledge Management on Organisational Performance: An Empirical Investigation of the Telecommunications Organisations in Jordan S Akroush, Mamoun. and AL-Mohammed International Journal of Emerging Markets 5 (1), 38-77, 2010 | 105 | 2010 |
Exploring the Mediation Effect of Service Quality Implementation on the Relationship between Service Quality and Performance in the Banking Industry in Jordan M Akroush Global Business and Economics Review 10 (1), 98-122, 2008 | 92 | 2008 |
A study of factors affecting word of mouth (WOM) towards Islamic banking (IB) in Jordan BK Mahadin, MN Akroush International Journal of Emerging Markets 14 (4), 639-667, 2019 | 84 | 2019 |
An intervariable approach to customer satisfaction and loyalty in the internet service market MN Akroush, BK Mahadin Internet Research 29 (4), 772-798, 2019 | 82 | 2019 |
Organisational Capabilities and New Product Performance-The Role of New Product Competitive Advantage M Akroush Competitiveness Review: An International Business Journal 22 (4), 343-365, 2012 | 72 | 2012 |
The effects of tourism websites' attributes on e-satisfaction and e-loyalty: a case of American travellers' to Jordan B Mahadin, MN Akroush, H Bata International Journal of Web Based Communities 16 (1), 4-33, 2020 | 69 | 2020 |
An Empirical Model of Marketing Strategy and Shareholder Value-A Value-Based Marketing Perspective M Akroush Competitiveness Review: An International Business Journal 22 (1), 48-89, 2012 | 67 | 2012 |
Perceived brand salience and destination brand loyalty from international tourists’ perspectives: The case of Dead Sea destination, Jordan LE Jraisat, MN Akroush, RJ Alfaouri, LT Qatu, DJ Kurdieh International Journal of Culture, Tourism and Hospitality Research 9 (3 …, 2015 | 62 | 2015 |
Service quality, customer satisfaction and loyalty in the Yemeni mobile service market MN Akroush, SA Dawood, IB Affara International Journal of Services, Economics and Management 7 (1), 53-73, 2015 | 58 | 2015 |