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JAY MULKI
JAY MULKI
ASSOCIATE PROFESSOR, MARKETING, D'Amore-McKim School of Business,NORTHEASTERN UNIVERSITY
Verified email at neu.edu - Homepage
Title
Cited by
Cited by
Year
A meta-analysis of the relationship between organizational commitment and salesperson job performance: 25 years of research
F Jaramillo, JP Mulki, GW Marshall
Journal of Business research 58 (6), 705-714, 2005
9212005
Antecedents of team creativity: An examination of team emotional intelligence, team trust and collaborative culture
G Barczak, F Lassk, J Mulki
Creativity and innovation management 19 (4), 332-345, 2010
7802010
The validity of the SERVQUAL and SERVPERF scales: A meta‐analytic view of 17 years of research across five continents
FA Carrillat, F Jaramillo, JP Mulki
International Journal of Service Industry Management 18 (5), 472-490, 2007
7512007
The role of ethical climate on salesperson’s role stress, job attitudes, turnover intention, and job performance
F Jaramillo, JP Mulki, P Solomon
Journal of Personal Selling & Sales Management 26 (3), 271-282, 2006
6622006
Effects of ethical climate and supervisory trust on salesperson’s job attitudes and intentions to quit
JP Mulki, F Jaramillo, WB Locander
Journal of Personal Selling & Sales Management 26 (1), 19-26, 2006
5802006
Effect of ethical climate on turnover intention: Linking attitudinal-and stress theory
JP Mulki, JF Jaramillo, WB Locander
Journal of business ethics 78, 559-574, 2008
5692008
Emotional exhaustion and organizational deviance: Can the right job and a leader's style make a difference?
JP Mulki, F Jaramillo, WB Locander
Journal of Business Research 59 (12), 1222-1230, 2006
4082006
Toward understanding remote workers’ management of work–family boundaries: The complexity of workplace embeddedness
KA Eddleston, J Mulki
Group & Organization Management 42 (3), 346-387, 2017
3692017
Critical role of leadership on ethical climate and salesperson behaviors
JP Mulki, JF Jaramillo, WB Locander
Journal of Business Ethics 86, 125-141, 2009
3442009
Product returns processing: an examination of practices of manufacturers, wholesalers/distributors, and retailers
JR Stock, JP Mulki
Journal of business logistics 30 (1), 33-62, 2009
3232009
Workplace isolation: Exploring the construct and its measurement
GW Marshall, CE Michaels, JP Mulki
Psychology & Marketing 24 (3), 195-223, 2007
3202007
Examining the impact of service quality: a meta-analysis of empirical evidence
FA Carrillat, F Jaramillo, JP Mulki
Journal of Marketing Theory and Practice 17 (2), 95-110, 2009
3132009
Workplace stressors, job attitude, and job behaviors: is interpersonal conflict the missing link?
F Jaramillo, JP Mulki, JS Boles
Journal of personal selling & sales management 31 (3), 339-356, 2011
2502011
A meta‐analysis of the relationship between sales orientation‐customer orientation (SOCO) and salesperson job performance
F Jaramillo, DM Ladik, GW Marshall, JP Mulki
Journal of Business & Industrial Marketing 22 (5), 302-310, 2007
2482007
Leadership style, salesperson's work effort and job performance: the influence of power distance
JP Mulki, B Caemmerer, GS Heggde
Journal of Personal Selling & Sales Management 35 (1), 3-22, 2015
2132015
Impact of customer orientation, inducements and ethics on loyalty to the firm: Customers’ perspective
LM Valenzuela, JP Mulki, JF Jaramillo
Journal of business ethics 93, 277-291, 2010
2132010
Set up remote workers to thrive
J Mulki, F Bardhi, F Lassk, J Nanavaty-Dahl
MIT Sloan Management Review, 2009
1962009
Workplace isolation, salesperson commitment, and job performance
JP Mulki, WB Locander, GW Marshall, EG Harris, J Hensel
Journal of personal selling & sales management 28 (1), 67-78, 2008
1962008
Sales effort: The intertwined roles of the leader, customers, and the salesperson
F Jaramillo, JP Mulki
Journal of Personal Selling & Sales Management 28 (1), 37-51, 2008
1942008
Regulation of emotions, interpersonal conflict, and job performance for salespeople
JP Mulki, F Jaramillo, EA Goad, MR Pesquera
Journal of Business Research 68 (3), 623-630, 2015
1852015
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