| Social media marketing: applying the uses and gratifications theory in the hotel industry EK Choi, D Fowler, B Goh, J Yuan Journal of Hospitality Marketing & Management 25 (7), 771-796, 2016 | 228 | 2016 |
| Factors affecting customer intention to use online food delivery services before and during the COVID-19 pandemic C Hong, HH Choi, EKC Choi, HWD Joung Journal of Hospitality and Tourism Management 48, 509-518, 2021 | 188 | 2021 |
| Investigating key attributes in experience and satisfaction of hotel customer using online review data HJ Ban, H Choi, EK Choi, S Lee, HS Kim Sustainability 11 (23), 6570, 2019 | 88 | 2019 |
| Employee job satisfaction and customer-oriented behavior: A study of frontline employees in the foodservice industry EK Choi, HW Joung Journal of Human Resources in Hospitality & Tourism 16 (3), 235-251, 2017 | 83 | 2017 |
| Effects of perceived quality and perceived value of campus foodservice on customer satisfaction: Moderating role of gender HW Joung, EK Choi, E Wang Journal of Quality Assurance in Hospitality & Tourism 17 (2), 101-113, 2016 | 82 | 2016 |
| Exploring customer experiential components and the conceptual framework of customer experience, customer satisfaction, and actual behavior EK Choi, A Wilson, D Fowler Journal of foodservice business research 16 (4), 347-358, 2013 | 71 | 2013 |
| Understanding vegetarian customers: the effects of restaurant attributes on customer satisfaction and behavioral intentions H Choi, HW Joung, EK Choi, HS Kim Journal of Foodservice Business Research 25 (3), 353-376, 2022 | 51 | 2022 |
| Investigating differences in job-related attitudes between full-time and part-time employees in the foodservice industry HW Joung, EK Choi, JJ Taylor International Journal of Contemporary Hospitality Management 30 (2), 817-835, 2018 | 47 | 2018 |
| The effects of restaurant nutrition menu labelling on college students’ healthy eating behaviours MG Roseman, HW Joung, EKC Choi, HS Kim Public Health Nutrition 20 (5), 797-804, 2017 | 47 | 2017 |
| Let’s face it: are customers ready for facial recognition technology at quick-service restaurants? O Ciftci, EKC Choi, K Berezina International Journal of Hospitality Management 95, 102941, 2021 | 38 | 2021 |
| Determinants of customer purchase intention toward online food delivery services: The moderating role of usage frequency C Hong, EKC Choi, HD Joung Journal of Hospitality and Tourism Management 54, 76-87, 2022 | 27 | 2022 |
| Do hotel attributes and amenities affect online user ratings differently across hotel star ratings? I Soifer, EK Choi, E Lee Journal of Quality Assurance in Hospitality & Tourism 22 (5), 539-560, 2021 | 25 | 2021 |
| Understanding food truck customers: Selection attributes and customer segmentation H Choi, EK Choi, B Yoon, HW Joung International Journal of Hospitality Management 90, 102647, 2020 | 21 | 2020 |
| Does gender moderate the relationship among festival attendees’ motivation, perceived value, visitor satisfaction, and electronic word-of-mouth? J Ahn, EK Choi, HW Joung Information 11 (9), 412, 2020 | 20 | 2020 |
| University foodservice in South Korea: A study of comparison between university-operated restaurant and external foodservice contractors HW Joung, HS Kim, EK Choi, HO Kang, BK Goh Journal of foodservice business research 14 (4), 405-413, 2011 | 19 | 2011 |
| Customer intention to use facial recognition technology at quick-service restaurants O Ciftci, EKC Choi, K Berezina E-review of Tourism Research 17 (5), 2020 | 15 | 2020 |
| Training motivational factors as predictors of employees' training satisfaction in foodservice operation HW Joung, EK Choi, BK Goh | 14 | 2010 |
| Text mining with network analysis of online reviews and consumers’ satisfaction: A case study in Busan wine bars W Fu, EK Choi, HS Kim Information 13 (3), 127, 2022 | 11 | 2022 |
| Conceptual framework for the relationships among job-training satisfaction, job satisfaction, and turnover intention in foodservice operations EKC Choi, J Zhao, HD Joung, E Suh Journal of Culinary Research 20 (5), 11-15, 2014 | 11 | 2014 |
| Promoting hotel upselling: The effect of message appeal and delivery setting on consumer attitude and purchase intention JJ Ahn, EKC Choi, HW Joung Journal of Hospitality and Tourism Management 52, 295-303, 2022 | 10 | 2022 |
Hyun-Woo (David) JoungAssociate Professor of Nutrition and Hospitality Management, The University of MississippiVerified email at olemiss.edu
