Zhe Liu
Zhe Liu
IBM Research - Almaden
Verified email at us.ibm.com
Title
Cited by
Cited by
Year
A new chatbot for customer service on social media
A Xu, Z Liu, Y Guo, V Sinha, R Akkiraju
Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems …, 2017
1972017
Factors influencing the response rate in social question and answering behavior
Z Liu, BJ Jansen
Proceedings of the 2013 conference on Computer supported cooperative work …, 2013
452013
The effect of ad rank on the performance of keyword advertising campaigns
BJ Jansen, Z Liu, Z Simon
Journal of the american society for Information science and technology 64 …, 2013
412013
Is Twitter a public sphere for online conflicts? A cross-ideological and cross-hierarchical look
Z Liu, I Weber
International Conference on Social Informatics, 336-347, 2014
392014
Real time search on the web: Queries, topics, and economic value
BJ Jansen, Z Liu, C Weaver, G Campbell, M Gregg
Information Processing & Management 47 (4), 491-506, 2011
372011
Almighty Twitter, what are people asking for?
Z Liu, BJ Jansen
Proceedings of the American Society for Information Science and Technology …, 2012
322012
Identifying and predicting the desire to help in social question and answering
Z Liu, BJ Jansen
Information Processing & Management 53 (2), 490-504, 2017
312017
Touch your heart: A tone-aware chatbot for customer care on social media
T Hu, A Xu, Z Liu, Q You, Y Guo, V Sinha, J Luo, R Akkiraju
Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems …, 2018
302018
Questioner or question: Predicting the response rate in social question and answering on Sina Weibo
Z Liu, BJ Jansen
Information Processing & Management 54 (2), 159-174, 2018
262018
Predicting ideological friends and foes in Twitter conflicts
Z Liu, I Weber
Proceedings of the 23rd International Conference on World Wide Web, 575-576, 2014
162014
To buy or not to buy? understanding the role of personality traits in predicting consumer behaviors
Z Liu, Y Wang, J Mahmud, R Akkiraju, J Schoudt, A Xu, B Donovan
International Conference on Social Informatics, 337-346, 2016
102016
Subjective versus objective questions: Perception of question subjectivity in social Q&A
Z Liu, BJ Jansen
International Conference on Social Computing, Behavioral-Cultural Modeling …, 2015
102015
Understanding and predicting question subjectivity in social question and answering
Z Liu, BJ Jansen
Ieee transactions on computational social systems 3 (1), 32-41, 2016
92016
Predicting potential responders in social Q&A based on non-QA features
Z Liu, BJ Jansen
CHI'14 Extended Abstracts on Human Factors in Computing Systems, 2131-2136, 2014
92014
Seemo: A Computational Approach to See Emotions
Z Liu, A Xu, Y Guo, JU Mahmud, H Liu, R Akkiraju
Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems …, 2018
82018
A taxonomy for classifying questions asked in social question and answering
Z Liu, BJ Jansen
Proceedings of the 33rd Annual ACM Conference Extended Abstracts on Human …, 2015
82015
Question and answering made interactive: an exploration of interactions in social Q&A
Z Liu, BJ Jansen
2013 International Conference on Social Intelligence and Technology, 1-10, 2013
82013
Does Personality Matter? A Study of Personality and Situational Effects on Consumer Behavior
Z Liu, A Xu, Y Wang, J Schoudt, J Mahmud, R Akkiraju
Proceedings of the 28th ACM Conference on Hypertext and Social Media, 185-193, 2017
62017
Characterizing machine learning process: A maturity framework
R Akkiraju, V Sinha, A Xu, J Mahmud, P Gundecha, Z Liu, X Liu, ...
arXiv preprint arXiv:1811.04871, 2018
52018
Tone analyzer for online customer service: An unsupervised model with interfered training
P Yin, Z Liu, A Xu, T Nakamura
Proceedings of the 2017 ACM on Conference on Information and Knowledge …, 2017
42017
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