Consumer trust repair: A critical literature review B Bozic European Management Journal 35 (4), 538-547, 2017 | 141 | 2017 |
Looking ‘beyond the factory gates’: Towards more pluralist and radical approaches to intraorganizational trust research S Siebert, G Martin, B Bozic, I Docherty Organization Studies 36 (8), 1033-1062, 2015 | 66 | 2015 |
A strategic action fields perspective on organizational trust repair B Bozic, S Siebert, G Martin European Management Journal 37 (1), 58-66, 2019 | 56 | 2019 |
Customer trust recovery: An alternative explanation B Bozic, VG Kuppelwieser Journal of Retailing and Consumer Services 49, 208-218, 2019 | 53 | 2019 |
A grounded theory study of factors and conditions associated with customer trust recovery in a retailer B Bozic, S Siebert, M Graeme Journal of Business Research 109 (March 2020), Pages 440-448, 2020 | 51 | 2020 |
Research into employee trust: epistemological foundations and paradigmatic boundaries S Siebert, G Martin, B Bozic Human Resource Management Journal 26 (3), 269-284, 2016 | 40 | 2016 |
Organizational recidivism’and trust repair: a story of failed detectives S Siebert, G Martin, B Bozic Journal of Organizational Effectiveness: People and Performance 5 (4), 328-345, 2018 | 5 | 2018 |
The profession that came in from the cold: trust and distrust in espionage B Bozic, S Keston-Siebert Journal of Professions and Organization, 2024 | | 2024 |
Trust and distrust in secret service organizations - Asymmetric distrust B Bozic, S Siebert FINT, Helsinki, Finland, 2023 | | 2023 |
The role of brutal abstraction and re-establishing organic totality in the emergence of organizational distrust B Bozic First International Network on Trust ('FINT') 2022, Charleston, South …, 2022 | | 2022 |
Trust and distrust in secret service organizations B Bozic, S Siebert EGOS Vienna, 2022 | | 2022 |
Money recovers trust - does it? BB KUPPELWIESER, V. G. International Research Symposium in Service Management, 2018, Ljubljana …, 2018 | | 2018 |
Consumers' trust recovery in a food retailer B Bozic Academy of Marketing Science, 2018, 2018 | | 2018 |
An explanation of consumer trust recovery in a food retailer B Bozic University of Glasgow, 2016 | | 2016 |
A process approach to organizational trust breakdown and trust repair GM BOZIC, B., S.SIEBERT The Sixth International Symposium on Process Organization Studies, 2014 …, 2014 | | 2014 |
Re-conceptualising organizational trust repair: The case of repeated transgressions BB MARTIN, G., S.SIEBERT 73rd Annual, Academy of Management, vol. 1, pp. 10446, 2013, Florida, United …, 2013 | | 2013 |
Guilty or not guilty? A neo-institutional perspective on trust repair ID MARTIN, G., S.SIEBERT, B.BOZIC Workshop on Trust Within and Between Organizations, FINT, 2013, 2013 | | 2013 |
Re-conceptualising organizational trust repair: The case of repeated transgressions G Martin, S Siebert, B Bozic Academy of Management Proceedings 2013 (1), 10446, 2013 | | 2013 |
Revisiting industrial sociology to shed new light on organizational trust repair S Siebert, G Martin, B Bozic, I Docherty Academy of Management Proceedings 2013 (1), 14479, 2013 | | 2013 |
What do Burrell and Morgan's sociological paradigms and Fox's frames of reference tell us about organizational trust and the trust repair literature? S Siebert, B Bozic, G Martin, I Docherty | | 2013 |