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Melanie P. Lorenz
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Expatriates’ international opportunity recognition and innovativeness: The role of metacognitive and cognitive cultural intelligence
MP Lorenz, JR Ramsey, RG Richey Jr
Journal of World Business 53 (2), 222-236, 2018
1582018
Global managers: An analysis of the impact of cultural intelligence on job satisfaction and performance
LL Barakat, MP Lorenz, JR Ramsey, SL Cretoiu
International Journal of Emerging Markets 10 (4), 781-800, 2015
1542015
Exploring the impact of cross-cultural management education on cultural intelligence, student satisfaction, and commitment
JR Ramsey, MP Lorenz
Academy of Management Learning & Education 15 (1), 79-99, 2016
1512016
Developing global transformational leaders
JR Ramsey, RM Rutti, MP Lorenz, LL Barakat, AS Sant’anna
Journal of World Business 52 (4), 461-473, 2017
1402017
Performance stability among small and medium-sized enterprises during COVID-19: A test of the efficacy of dynamic capabilities
JA Clampit, MP Lorenz, JE Gamble, J Lee
International Small Business Journal 40 (3), 403-419, 2022
832022
Severe service failure recovery revisited: Evidence of its determinants in an emerging market context
LL Barakat, JR Ramsey, MP Lorenz, M Gosling
International Journal of Research in Marketing 32 (1), 113-116, 2015
532015
Service excellence in the light of cultural diversity: the impact of metacognitive cultural intelligence
MP Lorenz, JR Ramsey, A Tariq, DL Morrell
Journal of Service Theory and Practice 27 (2), 475 - 495, 2017
432017
Global trends in hospitality
L Aksoy, S Choi, T Dogru, T Keiningham, M Lorenz, D Rubin, JB Tracey
Journal of Business Research 142, 957-973, 2022
272022
Every flow has its ebb: The impact of flow on work–family conflict and adjustment in global careers
JR Ramsey, MP Lorenz
Human Resource Management Journal 30 (3), 441-460, 2020
212020
A quest for global entrepreneurs: the importance of cultural intelligence on commitment to entrepreneurial education
MM Helms, RM Rutti, M Lorenz, J Ramsey, CE Armstrong
International Journal of Entrepreneurship and Small Business 23 (3), 385-404, 2014
212014
A conservation of resources schema for exploring the influential forces for air-travel stress
Y Zhang, JR Ramsey, MP Lorenz
Tourism Management 83, 104240, 2021
172021
The Dark Side of Cultural Intelligence: Exploring Its Impact on Opportunism, Ethical Relativism, and Customer Relationship Performance
MP Lorenz, JR Ramsey, JM Andzulis, GR Franke
Business Ethics Quarterly, 1-39, 2020
162020
Determinants of Business Climate Perceptions in Small and Medium-Sized Enterprises: Does Managerial Ownership Matter?
JE Gamble, MP Lorenz, DL Turnipseed, KM Weaver
Small Business Institute Journal 9 (1), 18-36, 2013
122013
Distance is a Janus: An exploratory study of offshored innovation
MP Lorenz, J Clampit, JR Ramsey
International Marketing Review 35 (3), 518-546, 2018
112018
An Exploration of Frequent Service Failures in the Brazilian Airline Industry
MP Lorenz, C Johnson, L Barakat
Latin American Business Review 18 (1), 2017
102017
How do cultural difference, cultural exposure, and CQ affect interpretations of trust from contract choices? Evidence from dyadic cross-country experiments
HY Abdel-Rahim, MP Lorenz, AA Zaher
Accounting, Organizations and Society 96, 101282, 2022
82022
Do owners and managers really differ? An examination of satisfaction with overall firm performance in small and medium-sized enterprises
MP Lorenz, JE Gamble, DL Turnipseed, KM Weaver
The international Journal of Entrepreneurship and Innovation 16 (3), 171-181, 2015
82015
Not my circus, not my monkeys? Frontline employee perceptions of customer deviant behaviors and service firms’ guardianship policies
PB Fennell, MP Lorenz, KK Lindsey Hall, JM Andzulis
Journal of Service Research 26 (3), 422-440, 2023
52023
A holistic assessment of eWOM management effectiveness with agent-based modeling
Y Zhang, J Gao, A Bilgihan, M Lorenz
International Journal of Contemporary Hospitality Management 35 (3), 785-827, 2023
42023
The innovation paradox of global work: Does cultural tightness shape or constrain innovative behaviour?
SM Farmer, MP Lorenz, JR Ramsey
Journal of Occupational and Organizational Psychology 97 (1), 104-130, 2024
32024
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