Dennis Nickson
Cited by
Cited by
The labour of aesthetics and the aesthetics of organization
A Witz, C Warhurst, D Nickson
Organization 10 (1), 33-54, 2003
Employee experience of aesthetic labour in retail and hospitality
C Warhurst, D Nickson
Work, employment and society 21 (1), 103-120, 2007
Aesthetic labour in interactive service work: Some case study evidence from the ‘new’Glasgow
C Warhurst, D Nickson, A Witz, A Marie Cullen
Service Industries Journal 20 (3), 1-18, 2000
Human resource management for hospitality, tourism and events
D Nickson
Routledge, 2013
The importance of attitude and appearance in the service encounter in retail and hospitality
D Nickson, C Warhurst, E Dutton
Managing Service Quality: An International Journal, 2005
‘Who's got the look?’Emotional, aesthetic and sexualized labour in interactive services
C Warhurst, D Nickson
Gender, Work & Organization 16 (3), 385-404, 2009
The importance of being aesthetic: work, employment and service organisation
D Nickson, C Warhurst, A Witz, AM Cullen
Customer service: Empowerment and entrapment, 170-190, 2001
Looking good, sounding right
C Warhurst, D Nickson
London: Industrial Society, 2001
Bringing in the excluded? Aesthetic labour, skills and training in the'new'economy
D Nickson, C Warhurst, AM Cullen, A Watt
Journal of Education and Work 16 (2), 185-203, 2003
Soft skills and employability: Evidence from UK retail
D Nickson, C Warhurst, J Commander, SA Hurrell, AM Cullen
Economic and Industrial Democracy 33 (1), 65-84, 2012
A new labour aristocracy? Aesthetic labour and routine interactive service
C Warhurst, D Nickson
Work, employment and society 21 (4), 785-798, 2007
Lookism: The new frontier of employment discrimination?
C Warhurst, D Van den Broek, R Hall, D Nickson
Journal of Industrial Relations 51 (1), 131-136, 2009
A job to believe in: Recruitment in the Scottish voluntary sector
D Nickson, C Warhurst, E Dutton, S Hurrell
Human Resource Management Journal 18 (1), 20-35, 2008
Labour process theory: putting the materialism back into the meaning of service work
C Warhurst, P Thompson, DP Nickson
Routledge, 2008
Human resource management for hospitality services.
AL Goldsmith, DP Nickson, DH Sloan, RC Wood
Human resource management for hospitality services., 1997
What do you think of my ink? Assessing the effects of body art on employment chances
AR Timming, D Nickson, D Re, D Perrett
Human Resource Management 56 (1), 133-149, 2017
Teaching human resource management in hospitality and tourism: a critique
T Baum, D Nickson
International Journal of Contemporary Hospitality Management, 1998
Whatever it takes? Managingempowered'employees and the service encounter in an international hotel chain
C Jones, G Taylor, D Nickson
Work, Employment and Society 11 (3), 541-554, 1997
Opening Pandora’s box: Aesthetic labour and hospitality
D Nickson, C Warhurst
Hospitality: A social lens, 169-186, 2007
Aesthetic labour and the policy-making agenda: time for a reappraisal of skills?
D Nickson, C Warhurst, E Dutton
ESRC Centre on Skills, Knowledge and Organisational Performance (SKOPE), 2004
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