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Achilleas Boukis
Achilleas Boukis
Associate Professor in Marketing, University of Birmingham
Verified email at bham.ac.uk
Title
Cited by
Cited by
Year
Effects of customer incivility on frontline employees and the moderating role of supervisor leadership style
A Boukis, C Koritos, K Daunt, A Papastathopoulos
Tourism Management, 2020
1632020
The role of employee job satisfaction in strengthening customer repurchase intentions
S Gounaris, A Boukis
Journal of Services Marketing 27 (4), 322-333, 2013
1412013
Exploring the implications of blockchain technology for brand-consumer relationships: A future research agenda
A Boukis
Journal of Product & Brand Management 29 (3), 307–320, 2020
1142020
Authenticating Brand Activism: Negotiating the Boundaries of Free Speech to Make a Change
O Sibai, L Mimoun, A Boukis
Psychology and Marketing, 2021
972021
Investigating Key Antecedents and Outcomes of Employee-Based Brand Equity
A Boukis, G Christodoulides
European Management Review 17 (1), 41-55, 2020
882020
Internal market orientation determinants of employee brand enactment
A Boukis, S Gounaris, I Lings
Journal of Services Marketing 31 (7), 2017
882017
New forms of luxury consumption in the sharing economy
G Christodoulides, N Athwal, A Boukis, R Semaan
Journal of Business Research, 2021
712021
Linking internal marketing with customer outcomes
A Boukis, K Kaminakis, A Siampos, I Kostopoulos
Marketing Intelligence & Planning 33 (3), 394-413, 2015
702015
Linking IMO with employees' fit with their environment and reciprocal behaviours towards the firm
A Boukis, S Gounaris
Journal of Services Marketing 28 (1), 10-21, 2014
652014
Internal Marketing: A Systematic Review
J Qiu, A Boukis, C Storey
Journal of Marketing Theory and Practice, 2021
612021
Service blueprinting effectiveness: drivers of success
S Gounaris, G Kostopoulos, A Boukis
Managing Service Quality: An International Journal, 2012
57*2012
Internal Market Orientation as a value creation mechanism
A Boukis
Journal of Services Marketing 33 (2), 233-244, 2019
482019
The Role of Temporal Coordination for the Fuzzy Front-End of Innovation in Virtual Teams
P Chamakiotis, A Boukis, N Panteli, T Papadopoulos
International Journal of Information Management 50, 182-190, 2020
432020
A Classification of Resources for Employee-Based Value Creation and A Future Research Agenda
A Boukis, S Kabadayi
European Management Journal, 2020
362020
IMO and different fit types as key enablers of employee brand-supporting behaviour
A Boukis, G Kostopoulos, I Katsaridou
Journal of Strategic Marketing 22 (2), 117-134, 2014
362014
Achieving favourable customer outcomes through employee deviance
A Boukis
Service Industries Journal 36 (7-8), 2016
332016
In-Home Service Consumption: A Systematic Review, Integrative Framework, and Future Research Agenda
R Tsiotsou, A Boukis
Journal of Business Research, 2022
292022
Internal market orientation adoption and new service development (NSD): gearing up the internal performance of NSD teams
S Gounaris, G Chryssochoidis, A Boukis
European Journal of Marketing, 2020
262020
Unfolding the recipes for conflict resolution during the new service development effort
S Gounaris, K Chatzipanagiotou, A Boukis, H Perks
Journal of Business Research 69 (10), 4042-4055, 2016
252016
Unveiling frontline employees' brand construal types during corporate brand promise delivery: A multi-study analysis
A Boukis, K Punjaisri, J Balmer, K Kaminakis, A Papastathopoulos
Journal of Business Research, 2021
242021
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