| Measurement of perceived service quality in higher education institutions: A review of HEdPERF scale use DS Silva, GHSM Moraes, IK Makiya, FIG Cesar Quality Assurance in Education 25 (4), 415-439, 2017 | 109 | 2017 |
| Explaining Library User Loyalty Through Perceived Service Quality: What Is Wrong? D Soares‐Silva, GHSM de Moraes, A Cappellozza, C Morini Journal of the Association for Information Science and Technology 71 (8 …, 2020 | 16 | 2020 |
| Participation in Brazilian feminist movements on social networks: a study on the campaign Meu Amigo Secreto (my secret Santa) GHSM de Moraes, J Boldrin, DS Silva Informação & Sociedade: Estudos 27 (2), 2017 | 11 | 2017 |
| Technology and the Dissemination of Information to participate in Protests through Social Networks GHSM Moraes, A Cappellozza, DS Silva IEEE Latin America Transactions 16 (1), 287-293, 2018 | 3 | 2018 |
| Como é estar nas nuvens?: satisfação, lealdade e intenção de uso dos usuários de serviços de computação em nuvem da Netflix GHSM de Moraes, DS Silva, J Boldrin, APAA Fujimura, AKL da Rocha Revista Tecnologia e Sociedade 16 (40), 1-23, 2020 | 2 | 2020 |
| Rentabilidad o crecimiento:¿ en qué centrarse? El caso del Grupo Fleury D SOARES-SILVA, LCDI SERIO, FL ALBERTO, RMS NUNES Cadernos EBAPE. BR 20, 561-579, 2022 | | 2022 |
| Profit or growth: what to focus on? The Fleury case D SOARES-SILVA, LCDI SERIO, FL ALBERTO, RMS NUNES Cadernos EBAPE. BR 20, 561-579, 2022 | | 2022 |
| Lucro ou crescimento: em qual focar? O caso do Grupo Fleury D Soares-Silva, LCDI SERIO, FL Alberto, RMS Nunes Cadernos EBAPE. BR 20, 561-579, 2022 | | 2022 |
| Análise dos fatores que afetam a qualidade de serviço em bibliotecas= um estudo no Sistema de Bibliotecas da Unicamp= Analysis of the factors that affect the libraries' service … DS Silva [sn], 2017 | | 2017 |
| Os Dois Lados da Moeda: Motivadores e Barreiras das Transações de Countertrade D Soares-Silva, LA Souza, JBS Campos | | |
| Explaining Library User Loyalty Through Perceived Service Quality: What Is Wrong? DS Silva, GHSM de Moraes, A CAPPELLOZZA, C Morini-cristiano | | |
| Measurement of perceived service quality in higher education institutions: a review of HEdPERF scale use Danilo Soares Silva, Gustavo Hermínio Salati Marcondes de Moraes, Ieda … DS Silva | | |
Gustavo Hermínio Salati Marcondes d...Associate Professor, State University of CampinasVerified email at unicamp.br
