| The effect of service quality on customer satisfaction in the utility industry–A case of Vodafone (Ghana) GKQ Agyapong International Journal of Business and management 6 (5), 203-210, 2011 | 324 | 2011 |
| Analysis of the antecedents of customer loyalty of telecommunication industry in Ghana: The case of Vodafone (Ghana) R Boohene, GKQ Agyapong International Business Research, 2011 | 241 | 2011 |
| The effect of marketing communications on the sales performance of Ghana telecom (Vodafone, Ghana) NYD Okyere, GKQ Agyapong, KM Nyarku International Journal of Marketing Studies 3 (4), 50, 2011 | 72 | 2011 |
| Factors influencing the retention of customers of Ghana Commercial Bank within the Agona Swedru Municipality R Boohene, GKQ Agyapong International Journal of Marketing Studies, 2013 | 60 | 2013 |
| Rediscovering SWOT analysis: The extended version K Nyarku, G Agyapong Academic Leadership: The Online Journal 9 (2), 28, 2011 | 58 | 2011 |
| Criteria for assessing small and medium enterprises' borrowers in Ghana D Agyapong, GKQ Agyapong, KN Darfor International Business Research 4 (4), 132, 2011 | 57 | 2011 |
| Intention to vaccinate against COVID-19: a social marketing perspective using the theory of planned behaviour and health belief model KK Twum, D Ofori, GKQ Agyapong, AA Yalley Journal of Social Marketing 11 (4), 549-574, 2021 | 38 | 2021 |
| Customer satisfaction in the outdoor advertising industry: A case of Alliance Media Ghana Limited R Appiah-Gyimah, RA Boohene, GKQ Agyapong, KA Boohene International Journal of Marketing Studies, 2011 | 32 | 2011 |
| The influence of Public University library service quality and library Brand image on user loyalty KK Twum, AA Yalley, GKQ Agyapong, D Ofori International Review on Public and Nonprofit Marketing 18, 207-227, 2021 | 29 | 2021 |
| Financial literacy, access to digital finance and performance of SMEs: Evidence From Central region of Ghana SE Frimpong, G Agyapong, D Agyapong Cogent Economics & Finance 10 (1), 2121356, 2022 | 24 | 2022 |
| Prioritizing zero-waste performance and green differentiation advantage through the Prism of circular principles adoption: A mediated approach E Afum, Y Agyabeng-Mensah, C Baah, GKQ Agyapong, JAL Armas, ... Journal of Cleaner Production 361, 132182, 2022 | 24 | 2022 |
| Measuring service quality in Ghana: a crossvergence cultural perspective AA Yalley, GKQ Agyapong Journal of Financial Services Marketing 22, 43-53, 2017 | 22 | 2017 |
| Linking marketing capabilities with firm performance: Evidence from Ghana’s microfinance industry GKQ Agyapong Journal of Business and Enterprise Development 5 (1), 36-51, 2015 | 15 | 2015 |
| Determinants of customer satisfaction in the telecommunication industry in Ghana: a study of MTN Ghana limited E Oduro, FO Boachie-Mensah, GKQ Agyapong International Journal of Marketing Studies 10 (3), 101-115, 2018 | 14 | 2018 |
| KQ 2019. The Effect Service Quality on Customer Satisfaction in the Utility Industry a Case of Vodafone in Ghana G Agyapong International Journal of Business and Management 6 (5), 2003-2010, 0 | 14 | |
| The impact of organisational capabilities on the performance of small-and medium-sized enterprises (SMEs) J Ofori-Amanfo, SW Akonsi, GKQ Agyapong European Business Review 34 (5), 642-665, 2022 | 10 | 2022 |
| Sales-orientation and customer-orientation on performance of direct sales executives of fidelity bank, Ghana C Adusei, I Tweneboah-Koduah, GKQ Agyapong International Journal of Finance & Banking Studies (2147-4486) 9 (4), 70-86, 2020 | 9 | 2020 |
| Students’ perception about quality of distance education at the University of Cape Coast, Ghana E Gonu, GKQ Agyepong European Journal of Business and Management 8 (15), 9-20, 2016 | 7 | 2016 |
| Sustainable manufacturing practices and sustainable performance: Evidence from Ghana’s food manufacturing sector RK Opoku, EY Nyamah, EY Nyamah, G Agyapong, SE Frimpong Cleaner Logistics and Supply Chain 9, 100120, 2023 | 4 | 2023 |
| Enhancing public sector quality performance using total quality management in developing economies KK Twum, GKQ Agyapong, Z Sulemana, MK Amaniampong, NA Nyarko New Public Management in Africa: Contemporary Issues, 205-238, 2022 | 4 | 2022 |
rosemond booheneUniversity of Cape Coast, GhanaVerified email at ucc.edu.gh
