Customer satisfaction as mediator between website service quality and repurchase intention: An emerging economy case U Tandon, R Kiran, AN Sah Service Science 9 (2), 106-120, 2017 | 213 | 2017 |
Analyzing customer satisfaction: users perspective towards online shopping U Tandon, R Kiran, A Sah Nankai Business Review International 8 (3), 266-288, 2017 | 198 | 2017 |
Factors influencing adoption of online teaching by school teachers: A study during COVID‐19 pandemic Sangeeta, U Tandon Journal of Public Affairs 21 (4), e2503, 2021 | 197 | 2021 |
The influence of website functionality, drivers and perceived risk on customer satisfaction in online shopping: an emerging economy case U Tandon, R Kiran, AN Sah Information Systems and e-Business Management 16, 57-91, 2018 | 185 | 2018 |
A unified perspective on the adoption of online teaching in higher education during the COVID-19 pandemic A Mittal, A Mantri, U Tandon, YK Dwivedi Information Discovery and Delivery 50 (2), 117-132, 2022 | 102 | 2022 |
Customer satisfaction using website functionality, perceived usability and perceived usefulness towards online shopping in India U Tandon, R Kiran, AN Sah Information development 32 (5), 1657-1673, 2016 | 99 | 2016 |
Understanding online shopping adoption in India: unified theory of acceptance and use of technology 2 (UTAUT2) with perceived risk application U Tandon, R Kiran, AN Sah Service Science 8 (4), 420-437, 2016 | 79 | 2016 |
Analysing the complexities of website functionality, perceived ease of use and perceived usefulness on customer satisfaction of online shoppers in India U Tandon, R Kiran, AN Sah International Journal of Electronic Marketing and Retailing 7 (2), 115-140, 2016 | 57 | 2016 |
Social vacation: Proposition of a model to understand tourists’ usage of social media for travel planning U Tandon, M Ertz, H Bansal Technology in Society 63, 101438, 2020 | 55 | 2020 |
Factors impacting customer satisfaction: An empirical investigation into online shopping in India U Tandon, R Kiran Journal of Information Technology Case and Application Research 21 (1), 13-34, 2019 | 51 | 2019 |
Changing Consumer Preferences From Unorganized Retailing Towards Organized Retailing: A Study in Jammu VKT Urvashi Gupta Journal of Emerging Knowledge on Emerging Markets 4 (1), 1-10, 2012 | 47* | 2012 |
Examining the impact of intangible product features and e-commerce institutional mechanics on consumer trust and repurchase intention U Tandon, A Mittal, S Manohar Electronic Markets 31, 945-964, 2021 | 45 | 2021 |
Predictors of online shopping in India: an empirical investigation U Tandon Journal of Marketing Analytics 9 (1), 65-79, 2021 | 45 | 2021 |
Study on drivers of online shopping and significance of cash-on-delivery mode of payment on behavioural intention U Tandon, R Kiran International Journal of Electronic Business 14 (3), 212-237, 2018 | 35 | 2018 |
E-learning adoption by undergraduate architecture students: Facilitators and inhibitors U Tandon, A Mittal, H Bhandari, K Bansal Engineering, Construction and Architectural Management 29 (10), 4287-4312, 2022 | 30 | 2022 |
Integrating gamification and instructional design to enhance usability of online learning A Ghai, U Tandon Education and Information Technologies 28 (2), 2187-2206, 2023 | 26 | 2023 |
POD mode of payment, return policies and virtual-try-on technology as predictors of trust: an emerging economy case U Tandon, M Ertz, K Sakshi Journal of Promotion Management 27 (6), 832-855, 2021 | 26 | 2021 |
Customer Satisfaction as mediator between website service quality and repurchase intention: An emerging economy case. Service Science, 9 (2), 106–120 U Tandon, R Kiran, AN Sah | 24 | 2016 |
Understanding barriers and drivers to online shopping: An emerging economy case U Tandon, R Kiran, AN Sah International Journal of Electronic Business 13 (2-3), 216-243, 2017 | 22 | 2017 |
Understanding barriers of telemedicine adoption: a study in North India S Bakshi, U Tandon Systems Research and Behavioral Science 39 (1), 128-142, 2022 | 21 | 2022 |