Toward a publics-driven, emotion-based conceptualization in crisis communication: Unearthing dominant emotions in multi-staged testing of the integrated crisis mapping (ICM) model Y Jin, A Pang, GT Cameron Journal of public relations research 24 (3), 266-298, 2012 | 337 | 2012 |
Integrated crisis mapping: Toward a publics-based, emotion-driven conceptualization in crisis communication Y Jin, A Pang, GT Cameron Sphera Publica, 81-95, 2007 | 250 | 2007 |
Crisis communication and image repair discourse WL Benoit, A Pang Pearson Allyn & Bacon, 2008 | 188 | 2008 |
Building relationships through integrated online media: Global organizations’ use of brand web sites, Facebook, and Twitter W Shin, A Pang, HJ Kim Journal of Business and Technical Communication 29 (2), 184-220, 2015 | 183 | 2015 |
Negotiating crisis in the social media environment: Evolution of crises online, gaining credibility offline A Pang, N Begam Binte Abul Hassan, A Chee Yang Chong Corporate communications: An international journal 19 (1), 96-118, 2014 | 163 | 2014 |
New media: a new medium in escalating crises? JSA Mei, N Bansal, A Pang Corporate Communications: An International Journal 15 (2), 143-155, 2010 | 161 | 2010 |
Building relationships through dialogic communication: Organizations, stakeholders, and computer-mediated communication A Pang, W Shin, Z Lew, JB Walther Journal of Marketing Communications 24 (1), 68-82, 2018 | 151 | 2018 |
Managing a nation's image during crisis: A study of the Chinese government's image repair efforts in the “Made in China” controversy C Peijuan, LP Ting, A Pang Public Relations Review 35 (3), 213-218, 2009 | 143 | 2009 |
Crisis leadership: when should the CEO step up? M Lucero, A Tan Teng Kwang, A Pang Corporate Communications: An International Journal 14 (3), 234-248, 2009 | 140 | 2009 |
The role of emotions in crisis responses: Inaugural test of the integrated crisis mapping (ICM) model Y Jin, A Pang, GT Cameron Corporate Communications: An International Journal 15 (4), 428-452, 2010 | 135 | 2010 |
Building effective relations with social media influencers in Singapore A Pang, E Yingzhi Tan, R Song-Qi Lim, T Yue-Ming Kwan, ... Media Asia 43 (1), 56-68, 2016 | 130 | 2016 |
Future directions of crisis communication research: Emotions in crisis–The next frontier Y Jin, A Pang The handbook of crisis communication, 677-682, 2010 | 130 | 2010 |
Contingency theory: Strategic management of conflict in public relations A PANG, Y JIN Pearson Allyn & Bacon, 2007 | 109 | 2007 |
Contingency theory of strategic conflict management: Directions for the practice of crisis communication from a decade of theory development, discovery and dialogue A Pang, Y Jin, G CAMERON Wiley-Blackwell, 2010 | 107 | 2010 |
Bridging the gap: An exploratory study of corporate social responsibility among SMEs in Singapore MH Lee, AK Mak, A Pang Journal of Public Relations Research 24 (4), 299-317, 2012 | 90 | 2012 |
Interactivity in online chat: Conversational contingency and response latency in computer-mediated communication Z Lew, JB Walther, A Pang, W Shin Journal of Computer-Mediated Communication 23 (4), 201-221, 2018 | 88 | 2018 |
Strategic communication in crisis governance: Analysis of the Singapore management of the SARS crisis Y Jin, A Pang, GT Cameron The Copenhagen Journal of Asian Studies 23 (1), 81-104, 2006 | 88 | 2006 |
Corporate crisis planning: Tensions, issues, and contradictions A Pang, F Cropp, GT Cameron Journal of Communication Management 10 (4), 371-389, 2006 | 85 | 2006 |
Social media hype in times of crises: Nature, characteristics and impact on organizations A Pang Asia Pacific Media Educator 23 (2), 309-336, 2013 | 74 | 2013 |
Communicating crisis: How culture influences image repair in Western and Asian governments Y Siew‐Yoong Low, J Varughese, A Pang Corporate Communications: An International Journal 16 (3), 218-242, 2011 | 72 | 2011 |