Customer relationship management implementation An investigation of a scale’s generalizability and its relationship with business performance in a developing country context MN Akroush, SE Dahiyat, HS Gharaibeh, BN Abu‐Lail International Journal of Commerce and Management 21 (2), 158-191, 2011 | 306 | 2011 |
The mediating role of product and process innovations on the relationship between knowledge management and operational performance in manufacturing companies in Jordan AF Al-Sa’di, AB Abdallah, SE Dahiyat Business Process Management Journal 23 (2), 349-376, 2017 | 248 | 2017 |
Intellectual capital, knowledge management and social capital within the ICT sector in Jordan BM Ramadan, SE Dahiyat, N Bontis, MA Al-Dalahmeh Journal of intellectual capital 18 (2), 437-462, 2017 | 217 | 2017 |
An integrated model of job involvement, job satisfaction and organizational commitment: A structural analysis in Jordan’s banking sector A Bahjat Abdallah, B Yousef Obeidat, N Osama Aqqad, K Al Janini, ... Communications and Network 9 (01), 28-53, 2017 | 209 | 2017 |
Intellectual capital, entrepreneurial orientation, and technical innovation in small and medium‐sized enterprises DK Al‐Jinini, SE Dahiyat, N Bontis Knowledge and Process Management, 1-17, 2019 | 134 | 2019 |
Lean management and innovation performance: Evidence from international manufacturing companies AB Abdallah, SE Dahiyat, Y Matsui Management Research Review 42 (2), 239-262, 2018 | 133 | 2018 |
An integrated model of perceived service quality and customer loyalty: an empirical examination of the mediation effects of customer satisfaction and customer trust SE Dahiyat, MN Akroush, BN Abu-Lail International Journal of Services and Operations Management 9 (4), 453-490, 2011 | 119 | 2011 |
Patients attitudes toward service quality and its impact on their satisfaction in physical therapy in KSA hospitals N Al Azmi, M Al-Lozi, Z Al-Zu’bi, S Dahiyat, R Masa’deh European Journal of Social Sciences 34 (2), 300-314, 2012 | 79 | 2012 |
An Integrated Model of Knowledge Acquisition and Innovation: Examining the Mediation Effects of Knowledge Integration and Knowledge Application SE Dahiyat International Journal of Learning and Change 8 (2), 101-135, 2015 | 78 | 2015 |
Examining the effects of quality management practices on product variety Z Zu’bi, M Al-Lozi, S Dahiyat, M Alshurideh, A Al Majali European Journal of Economics, Finance and Administrative Sciences 51 (1 …, 2012 | 68 | 2012 |
Intellectual capital stocks and flows: Examining the mediating roles of social capital and knowledge transfer SE Dahiyat, S Khasawneh, N Bontis, M Al-Dahiyat VINE: Journal of Information and Knowledge Management Systems, 1-32, 2021 | 41 | 2021 |
Benchmarking of TQM practices in INGOs: a literature review RJ Sweis, FIM Saleh, SE Dahiyat, NJ Sweis, RA Saleh, H Diab Benchmarking: An International Journal 23 (1), 236-261, 2016 | 38 | 2016 |
The role of knowledge acquisition in facilitating customer involvement in product development: examining the mediation effect of absorptive capacity SE Dahiyat, ZMF Al–Zu'bi International Journal of Learning and Change 6 (3-4), 171-206, 2012 | 36 | 2012 |
Intellectual capital development and its effect on technical innovation in banks operating in Jordan SS Al-Khalil, SE Dahiyat, MA Al-dalahmeh Journal of Management Research 6 (1), 211, 2014 | 33 | 2014 |
Assessing service quality in secondary schools: the case of Jordan R Sweis, H Diab, FI Mahmoud Saleh, T Suifan, SE Dahiyat Benchmarking: An International Journal 23 (5), 1207-1226, 2016 | 29 | 2016 |
Knowledge Management Infrastructural Capabilities as Antecedents of Innovation: A Structural and Mediation Analysis SE Dahiyat International Journal of Business Innovation and Research 25 (2), 208-241, 2021 | 6 | 2021 |
Investigating the Effect of Foreign Direct Investment Technology Transfer on Mass Customization Capability in Jordan’s Manufacturing Sector ZMF Al-Zu’bi, SE Dahiyat, T Warrad, RO Shannak, RM Masa’deh International Research Journal of Finance and Economics 94 (1), 79-90, 2012 | 4 | 2012 |
Exploring organisational agility in healthcare: a case study investigation SE Dahiyat University of Huddersfield, 2004 | 2 | 2004 |
Cash or cash-less? Exploring the determinants of continuous intention to use e-wallets: the moderating role of environmental knowledge H Zaidan, F Shishan, M Al-Hasan, H Al-Mawali, O Mowafi, SE Dahiyat Competitiveness Review: An International Business Journal, 2024 | 1 | 2024 |
National Culture, Trust, Social Networking and Knowledge Sharing Within a Knowledge-Intensive Sector: A Mediation Analysis J Al-Zoubi, SE Dahiyat, A Obeidat, N Aboyasin International Journal of Productivity and Quality Management (Accepted for …, 2020 | | 2020 |