| An examination of the effect of product performance on brand reputation, satisfaction and loyalty F Selnes European Journal of marketing 27 (9), 19-35, 1993 | 2162 | 1993 |
| Antecedents and consequences of trust and satisfaction in buyer‐seller relationships F Selnes European journal of marketing 32 (3/4), 305-322, 1998 | 1903 | 1998 |
| Promoting relationship learning F Selnes, J Sallis Journal of marketing 67 (3), 80-95, 2003 | 1213 | 2003 |
| Customer portfolio management: Toward a dynamic theory of exchange relationships MD Johnson, F Selnes Journal of marketing 68 (2), 1-17, 2004 | 833 | 2004 |
| Market orientation in United States and Scandinavian companies. A cross-cultural study F Selnes, BJ Jaworski, AK Kohli Scandinavian journal of management 12 (2), 139-157, 1996 | 419 | 1996 |
| Subjective and objective measures of product knowledge contrasted. F Selnes, K Grønhaug Advances in consumer research 13 (1), 1986 | 308 | 1986 |
| The potential hazard of self-service in developing customer loyalty F Selnes, H Hansen Journal of Service Research 4 (2), 79-90, 2001 | 265 | 2001 |
| Direct and indirect effects of commitment to a service employee on the intention to stay H Hansen, K Sandvik, F Selnes Journal of Service Research 5 (4), 356-368, 2003 | 231 | 2003 |
| Effects of supplier reliability and benevolence in business marketing F Selnes, K Gønhaug Journal of Business Research 49 (3), 259-271, 2000 | 201 | 2000 |
| The strategic role of the salesperson in established buyer-seller relationships H Biong, F Selnes Journal of Business-to-Business Marketing 3 (3), 39-78, 1997 | 142 | 1997 |
| Buying expertise, information search, and problem solving F Selnes, SV Troye Journal of Economic Psychology 10 (3), 411-428, 1989 | 133 | 1989 |
| Relational selling behavior and skills in long-term industrial buyer-seller relationships H Biong, F Selnes International business review 4 (4), 483-498, 1995 | 92 | 1995 |
| Diversifying your customer portfolio MD Johnson, F Selnes MIT Sloan Management Review, 2005 | 91 | 2005 |
| Conceptualizing task-technology fit and the effect on adoption–A case study of a digital textbook service RS Rai, F Selnes Information & Management 56 (8), 103161, 2019 | 84 | 2019 |
| Market orientation in Nordic banks: does nationality matter? J Flohr Nielsen, V Høst, JE Jaensson, S Kock, F Selnes European Journal of Marketing 37 (11/12), 1818-1841, 2003 | 61 | 2003 |
| Market orientation in US and Scandinavian companies: a cross culture study F Selnes, BJ Jaworski, AK Kohli (No Title), 1997 | 44 | 1997 |
| The effect of product expertise on decision making and search for written and sensory information. F Selnes, R Howell Advances in Consumer Research 26 (1), 1999 | 40 | 1999 |
| Analysing marketing profitability: Sales are a dangerous cost-driver F Selnes European Journal of Marketing 26 (2), 15-26, 1992 | 40 | 1992 |
| Relationship learning with key customers F Selnes, J Sallis Marketing Science Institute, 1999 | 20 | 1999 |
| Toward a dynamic theory of exchange relationships: Customer portfolio management M Johnson, F Selnes Journal of marketing 68 (2), 1-17, 2004 | 15 | 2004 |
