| Hey Alexa… examine the variables influencing the use of artificial intelligent in-home voice assistants G McLean, K Osei-Frimpong Computers in Human Behavior 99, 28-37, 2019 | 547 | 2019 |
| The impact of celebrity endorsement on consumer purchase intention: An emerging market perspective K Osei-Frimpong, G Donkor, N Owusu-Frimpong Journal of marketing theory and practice 27 (1), 103-121, 2019 | 321 | 2019 |
| Examining online social brand engagement: A social presence theory perspective K Osei-Frimpong, G McLean Technological Forecasting and Social Change 128, 10-21, 2018 | 243 | 2018 |
| Examining consumer attitudes towards retailers'm-commerce mobile applications–An initial adoption vs. continuous use perspective G McLean, K Osei-Frimpong, K Al-Nabhani, H Marriott Journal of Business Research 106, 139-157, 2020 | 218 | 2020 |
| Alexa, do voice assistants influence consumer brand engagement?–Examining the role of AI powered voice assistants in influencing consumer brand engagement G McLean, K Osei-Frimpong, J Barhorst Journal of Business Research 124, 312-328, 2021 | 196 | 2021 |
| Examining satisfaction with the experience during a live chat service encounter-implications for website providers G McLean, K Osei-Frimpong Computers in Human Behavior 76, 494-508, 2017 | 179 | 2017 |
| Patient co-creation activities in healthcare service delivery at the micro level: The influence of online access to healthcare information K Osei-Frimpong, A Wilson, F Lemke Technological Forecasting and Social Change 126, 14-27, 2018 | 170 | 2018 |
| Service experiences and dyadic value co-creation in healthcare service delivery: a CIT approach K Osei-Frimpong, A Wilson, N Owusu-Frimpong Journal of Service Theory and Practice 25 (4), 443-462, 2015 | 127 | 2015 |
| How live chat assistants drive travel consumers’ attitudes, trust and purchase intentions: the role of human touch G McLean, K Osei-Frimpong, A Wilson, V Pitardi International Journal of Contemporary Hospitality Management 32 (5), 1795-1812, 2020 | 99 | 2020 |
| Patient participatory behaviours in healthcare service delivery: Self-determination theory (SDT) perspective K Osei-Frimpong Journal of Service Theory and Practice 27 (2), 453-474, 2017 | 82 | 2017 |
| Evaluating individual level antecedents and consequences of social media use in Ghana S Karikari, K Osei-Frimpong, N Owusu-Frimpong Technological Forecasting and Social Change 123, 68-79, 2017 | 76 | 2017 |
| Chat now… Examining the variables influencing the use of online live chat G McLean, K Osei-Frimpong Technological Forecasting and Social Change 146, 55-67, 2019 | 67 | 2019 |
| Understanding consumer motivations in online social brand engagement participation: Implications for retailers K Osei-Frimpong International Journal of Retail & Distribution Management 47 (5), 511-529, 2019 | 62 | 2019 |
| Social media brand engagement practices: Examining the role of consumer brand knowledge, social pressure, social relatedness, and brand trust K Osei-Frimpong, G McLean, S Famiyeh Information Technology & People 33 (4), 1235-1254, 2020 | 51 | 2020 |
| What drives me there? The interplay of socio-psychological gratification and consumer values in social media brand engagement K Osei-Frimpong, G McLean, N Islam, BA Otoo Journal of Business Research 146, 288-307, 2022 | 47 | 2022 |
| Value co-creation in health care: a phenomenological examination of the doctor-patient encounter K Osei-Frimpong, N Owusu-Frimpong Journal of Nonprofit & Public Sector Marketing 29 (4), 365-384, 2017 | 40 | 2017 |
| Examining the effects of patient characteristics and prior value needs on the patient-doctor encounter process in healthcare service delivery K Osei-Frimpong International Journal of Pharmaceutical and Healthcare Marketing 10 (2), 192-213, 2016 | 31 | 2016 |
| Customer coproduction in healthcare service delivery: Examining the influencing effects of the social context K Osei-Frimpong, G McLean, A Wilson, F Lemke Journal of Business Research 120, 82-93, 2020 | 17 | 2020 |
| Examining the influence of virtual reality tourism on consumers' subjective wellbeing G McLean, M AlYahya, JB Barhorst, K Osei-Frimpong Tourism Management Perspectives 46, 101088, 2023 | 16 | 2023 |
| Web 2.0-enabled team relationships: An actor-network perspective LR Soga, B Vogel, AM Graça, K Osei-Frimpong European Journal of Work and Organizational Psychology 30 (5), 639-652, 2021 | 14 | 2021 |
Graeme McLeanProfessor of Marketing - University of StrathclydeVerified email at strath.ac.uk
