Ana Isabel Canhoto
Cited by
Cited by
Management research: Applying the principles
S Rose, N Spinks, AI Canhoto
Routledge, 2014
Bittersweet! Understanding and managing electronic word of mouth
J Kietzmann, A Canhoto
Journal of Public Affairs 13 (2), 146-159, 2013
Artificial intelligence and machine learning as business tools: A framework for diagnosing value destruction potential
AI Canhoto, F Clear
Business Horizons 63 (2), 183-193, 2020
Conceptualising a digital orientation: antecedents of supporting SME performance in the digital economy
S Quinton, A Canhoto, S Molinillo, R Pera, T Budhathoki
Journal of Strategic Marketing 26 (5), 427-439, 2018
Exploring the factors that support adoption and sustained use of health and fitness wearables
AI Canhoto, S Arp
Journal of Marketing Management 33 (1/2), 32-60, 2017
Big data, big decisions: The impact of big data on board level decision-making
A Merendino, S Dibb, M Meadows, L Quinn, D Wilson, L Simkin, ...
Journal of Business Research 93, 67-78, 2018
Productive employment and decent work: The impact of AI adoption on psychological contracts, job engagement and employee trust
A Braganza, W Chen, A Canhoto, S Sap
Journal of business research 131, 485-494, 2021
The dark side of AI-powered service interactions: Exploring the process of co-destruction from the customer perspective
D Castillo, AI Canhoto, E Said
The Service Industries Journal 41 (13-14), 900-925, 2021
Customer service 140 characters at a time: The users' perspective
AI Canhoto, M Clark
Journal of marketing Management 29 (5-6), 522-544, 2013
Leveraging machine learning in the global fight against money laundering and terrorism financing: An affordances perspective
AI Canhoto
Journal of business research 131, 441-452, 2021
The co-production of value in digital, university–industry R&D collaborative projects
AI Canhoto, S Quinton, P Jackson, S Dibb
Industrial Marketing Management 56, 86-96, 2016
Troubled waters: the transformation of marketing in a digital world
L Quinn, S Dibb, L Simkin, A Canhoto, M Analogbei
European Journal of Marketing 50 (12), 2103-2133, 2016
Digital strategy aligning in SMEs: A dynamic capabilities perspective
AI Canhoto, S Quinton, R Pera, S Molinillo, L Simkin
The Journal of Strategic Information Systems 30 (3), 101682, 2021
Learning from simulation design to develop better experiential learning initiatives: An integrative approach
AI Canhoto, J Murphy
Journal of Marketing Education 38 (2), 98-106, 2016
Emerging segmentation practices in the age of the social customer
AI Canhoto, M Clark, P Fennemore
Journal of Strategic Marketing 21 (5), 413-428, 2013
Stakeholders of the world, unite!: Hospitality in the time of COVID-19
AI Canhoto, L Wei
International Journal of Hospitality Management 95, 102922, 2021
Profiling under conditions of ambiguity—An application in the financial services industry
AI Canhoto, J Backhouse
Journal of Retailing and Consumer Services 14 (6), 408-419, 2007
Carnivalesque collaborations: Reflections on ‘doing’multi-disciplinary research
K Spiller, K Ball, E Daniel, S Dibb, M Meadows, A Canhoto
Qualitative Research 15 (5), 551-567, 2015
‘We (don’t) know how you feel’–a comparative study of automated vs. manual analysis of social media conversations
AI Canhoto, Y Padmanabhan
Journal of Marketing Management 31 (9-10), 1141-1157, 2015
The Private Security State?: Surveillance, Consumer Data and the War on Terror
K Ball, A Canhoto, E Daniel, S Dibb, M Meadows, K Spiller
Copenhagen Business School Press, 2015
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