| Customer co-creation in Innovations. A protocol for innovating with end users M Weber Eindhoven University of Technology, 2011 | 62 | 2011 |
| Developing what customers really need: Involving customers in innovations M Weber 4th IEEE International Conference on Management of Innovation and Technology …, 2008 | 53* | 2008 |
| Customer Involved Open Innovation. Involving Customers and End Users in Product and Service Innovation: the Case of a Coffee Manufacturer M Weber Mass Customization and Personalization Conference (MCPC) 2009, Helsinki Finland, 2009 | 49* | 2009 |
| Digital customer experience: the risk of ignoring the non-digital experience M Weber, CG Chatzopoulos International Journal of Industrial Engineering and Management 10 (3), 201-210, 2019 | 43 | 2019 |
| Challenges of total customer experience (TCX): Measurement beyond touch points CG Chatzopoulos, M Weber International Journal of Industrial Engineering and Management 9 (4), 187-196, 2018 | 34 | 2018 |
| A Bonded Experience: ‘Value creation as the creation of an experience, within a business relationship’ RJA Journée, MEA Weber Mass Customization, Personalization and Co-creation (MCPC) 2014, Aalborg …, 2014 | 15 | 2014 |
| Ontwerpstellingen en ontwerpprincipes M Weber Handboek ontwerpgericht wetenschappelijk onderzoek. wetenschap met effect, 61-77, 2011 | 15 | 2011 |
| Co-creation of experiences in retail: Opportunity to innovate in retail business R Journée, M Weber Managing Complexity: Proceedings of the 8th World Conference on Mass …, 2017 | 13 | 2017 |
| Systematisch literatuuronderzoek en onderzoekssynthese M Weber Handboek ontwerpgericht wetenschappelijk onderzoek. wetenschap met effect …, 2011 | 13 | 2011 |
| Het valideren van ontwerpkennis M Weber, D Ropes, D Andriessen Handboek ontwerpgericht wetenschappelijk onderzoek. wetenschap met effect …, 2011 | 9 | 2011 |
| The CX-Liner: Design and development of a diagnostic tool for customer experience Management in SMEs (special MCP-CE) M Weber, A Oude Elferink ACTA TECHNICA CORVINIENSIS – Bulletin of Engineering 2017 (7 (January-March …, 2017 | 7* | 2017 |
| CX-LINER: DESIGN AND DEVELOPMENT OF A DIAGNOSTIC TOOL FOR CUSTOMER EXPERIENCE MANAGEMENT IN SMES M Weber, A Oude Elferink Mass Customization & Personalization in Central Europe (MCP-CE), 269-275, 2016 | 7 | 2016 |
| Customer co-creation in innovations MEA Weber A protocol for innovating with end-users. Eindhoven University of Technology …, 2011 | 7 | 2011 |
| Retail Innovation: Can an App Save the City Centre? I ter Halle, M Weber 6th International Conference on Mass Customization an Personalization in …, 2014 | 6 | 2014 |
| Customer Involved Open Innovation: Innovation of New Products with End Users and Customers M Weber, S Geerts A. Silva, & R. Simoes (Eds.). Handbook of Research on Trends in Product …, 2011 | 6 | 2011 |
| Digitization and artificial intelligence for lean customer experience management CG Chatzopoulos, M Weber transformation 22, 24, 2020 | 5 | 2020 |
| To Communicate Co-Creation or Not? Examining the Effects on Brand and Product Perception M Weber, R Gruppelaar, S Oosterhof International Journal of Industrial Engineering and Management 7 (4), 169-181, 2016 | 5 | 2016 |
| Does Customer Co-Creation Really Pay Off? An Investigation Into The Firm’s Benefits From Customer Involvement In New Product And Service Development MEA Weber, DH van der Laan Mass Customization, Personalization and Co-creation (MCPC) 2014, Aalborg …, 2014 | 5 | 2014 |
| Design and development of the CEM-dashboard: a diagnostic tool to determine your current position and improvement directions in customer experience management M Weber, A Hofsink Customization 4.0: Proceedings of the 9th World Mass Customization …, 2018 | 3 | 2018 |
| Klanten winnen en behouden met klantbeleving MEA Weber Onderzoek in en naar klantbelevingsmanagement bij het MKB, 92, 2015 | 3 | 2015 |
