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Dr Miriam Firth
Dr Miriam Firth
Senior Lecturer, University of Manchester
Verified email at manchester.ac.uk
Title
Cited by
Cited by
Year
Employability and skills handbook for tourism, hospitality and events students
M Firth
Routledge, 2020
92020
Service Encounters in Tourism, Events and Hospitality: Staff Perspectives
M Firth
Channel View Publications 1, 160, 2020
62020
Can Facebook engage students in critical analysis of academic theory?
M Firth
Asian Journal on Education and Learning 1 (1), 10-19, 2010
62010
The SAGE handbook of graduate employability
T Broadley, E Hunt, M Firth, Y Cai
Sage publications, 2022
42022
Career mapping
M Firth
Employability and skills handbook for tourism, hospitality and events …, 2020
12020
Skills and Knowledge for Service Encounters in the Leisure Industry: Implications for UK Higher Education
M Firth
University of Manchester, 2018
12018
Academic & Student Perceptions on Student Choice in Assessment: Interim findings from Universities in Manchester, York & London
M Firth
Assessment in Higher Education, 2023
2023
Modelling events as social agents of change (Dr Miriam Firth)
M Firth, E Abson
Goodfellow Publishers, 2021
2021
Co-production and Co-creation
M Firth
Service Encounters in Tourism, Events and Hospitality: Staff Perspectives …, 2020
2020
Management of Service Encounters in Tourism, Events and Hospitality Management
M Firth
Service Encounters in Tourism, Events and Hospitality, 163-168, 2020
2020
Using Humour in Customer Service Encounters
M Firth
Service Encounters in Tourism, Events and Hospitality: Staff Perspectives …, 2020
2020
What are Customer Service Encounters?
M Firth
Service Encounters in Tourism, Events and Hospitality: Staff Perspectives, 17-36, 2020
2020
Soft Skills in Service Encounters
M Firth
Service Encounters in Tourism, Events and Hospitality: Staff Perspectives, 50-67, 2020
2020
Legal Frameworks
M Firth
Service Encounters in Tourism, Events and Hospitality, 128-145, 2020
2020
Emotional Labour
M Firth
Service Encounters in Tourism, Events and Hospitality, 68-82, 2020
2020
5. Aesthetic and Sexualised Labour
M Firth
Service Encounters in Tourism, Events and Hospitality: Staff Perspectives, 83-95, 2020
2020
2. Staff-to-Staff Support for Service Encounters
M Firth
Service Encounters in Tourism, Events and Hospitality: Staff Perspectives, 37-49, 2020
2020
6. Intercultural Sensitivity
M Firth
Service Encounters in Tourism, Events and Hospitality: Staff Perspectives …, 2020
2020
Motivating yourself
M Firth
Employability and Skills Handbook for Tourism, Hospitality and Events …, 2020
2020
Graduate employment
M Firth
Employability and Skills Handbook for Tourism, Hospitality and Events …, 2020
2020
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